Frequently Asked Questions
Frequently Asked Questions
We know you may have questions about our services, and we're here to help! Find quick answers to the most common inquiries right here.
What types of services do you offer?
At Wise Heating & Air Conditioning, we offer a wide range of HVAC services to keep your home comfortable year-round:
- Heating Services:
- Furnace repair, installation, and maintenance
- Boiler repair, maintenance, and installation
- Garage and workshop heater installation, repair, and maintenance
- Radiant floor heating installation, repair, and maintenance
- Cooling Services:
- Air conditioning repair, installation, and maintenance
- Mini split system installation, repair, and maintenance
- Heat Pump Services (for both heating and cooling):
- Installation, repair, and maintenance to ensure efficient year-round comfort
Each of our services includes free estimates, flexible financing options, and 24/7 support. Contact us to learn more or to schedule your service!
Do you offer 24/7 emergency service?
Yes, we understand that HVAC issues can arise at any time. That’s why we offer 24/7 emergency service to ensure that you’re never left in an uncomfortable situation. Just give us a call, and we’ll dispatch a technician to help you as soon as possible.
How long does a typical HVAC service appointment take?
The length of a service appointment can vary depending on the service needed. Generally, a maintenance check takes about an hour, while repairs can range from 1-3 hours depending on the complexity. Our team will give you a more accurate estimate once we know the specific service you need.
What can I expect during a maintenance visit?
During a maintenance visit, our technician will inspect your HVAC system for any issues, clean essential components, check refrigerant levels, test the thermostat, and ensure everything is running efficiently. Regular maintenance helps prevent unexpected breakdowns and keeps your system running smoothly.
How do I know which HVAC system is right for my home?
Choosing the right HVAC system depends on your home’s size, insulation, and specific needs. Our experts can help you assess your options based on energy efficiency, budget, and performance. Schedule a consultation with us to discuss the best options for your home.
What’s included in your maintenance plans?
Our maintenance plans cover regular inspections, cleaning, and tune-ups for both heating and cooling systems. With a maintenance plan, you’ll enjoy priority scheduling, discounted repair rates, and peace of mind knowing your system is well-cared for year-round.
Can you help with improving my home’s energy efficiency?
Absolutely. We offer a variety of services to improve your home’s energy efficiency, including system tune-ups, duct sealing, smart thermostat installations, and recommendations on energy-efficient equipment. These upgrades can lower your utility bills and improve indoor comfort.
What brands do you service and install?
We work with a wide range of trusted HVAC brands, including Carrier. Whether you need repairs, maintenance, or a new installation, we’re equipped to handle it.
What should I do if my HVAC system makes unusual noises?
Unusual noises can indicate issues like loose parts, motor problems, or airflow restrictions. If you hear rattling, banging, or squealing, it’s best to turn off your system and contact us immediately. Running a faulty system can lead to more severe damage over time.